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Swiftpoint Pen-grip Support
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Troubleshooting
Troubleshooting
28 articles
Pen-grip mouse tilt sensor calibration
Pen-grip mouse Factory Reset
My Mouse is not appearing in the Bluetooth device list for pairing.
ProPoints left click acting as right click intermittently on Mac
Vertical gesture scrolling is working, but I am unable to scroll horizontally.
I am unable to pair with MacOS over Bluetooth.
Updating Bluetooth Adapter Driver on Windows
The battery in my Pen-grip mouse is not lasting as long as expected.
My mouse can only move the cursor left and right. Moving it up and down is very slow, or has no effect.
Changing Bluetooth Power Management Settings
Presentation Mode functions are not working correctly in PowerPoint; or other presentation app on Mac.
The firmware update failed and now the LED on my mouse is always red.
My pen-grip mouse is paired over Bluetooth but is not reconnecting.
After Installing the P3 Control Panel my scroll-wheel direction is reversed, and I cannot change it.
My pen-grip mouse only works for a few seconds on startup; or gets stuck in the top corners of the screen on macOS
Battery level is reported as 1% or 2% after charging
Another Bluetooth device is interfering with my mouse
Cannot connect to mouse in firmware update mode on Windows 11
Pen-grip mouse is not reconnecting to Samsung Android device via Bluetooth
Swiftpoint GT Factory Reset
Swiftpoint Manager - Mojave Update New Security Settings
My Swiftpoint GT is not automatically reconnecting over Bluetooth
GT Optical Sensor Troubleshooting
GT Mouse Buttons Troubleshooting
Swiftpoint GT - In depth Bluetooth Troubleshooting
Swiftpoint GT USB Receiver Troubleshooting
General GT Troubleshooting
GT Gesture Troubleshooting